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7361-EA De-escalation: Basic Tools, Parts 1 and 2
7361-EA De-escalation: Basic Tools, Parts 1 and 2
Course Overview
About:
This two-part, three hour training will help participants to normalize heightened affect (feelings) as a part of human interactions in the health service environment, and to practice and adopt ways of being and methods of communication that preemptively & responsively decrease conflict and promote collaboration.
Learning Objectives:
List actions that can be taken to prepare to de-escalate.
State the rationale for the ABC model.
Define communication skills that support de-escalation.
Identify and commit to two self-care actions.
Consultants:
Paul Warren, LMSW
Research Project Director – NYSPI
Senior Staff Trainer & Curriculum Writer – NeC-ATTC
Member of the Motivational Interviewing Network of Trainers (MINT)
Summary
Availability:
On-Demand
Expires on Jan 08, 2028
Cost:
FREE
Credit Offered:
No Credit Offered
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7361-EA De-escalation: Basic Tools, Parts 1 and 2 Course List
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