Motivational Interviewing Introduction-Recording 2

Video Transcription

Video Summary

In this training session on motivational interviewing, the facilitator introduces attendees to the concept and practice, focusing on open-ended questions and reflective listening. The session begins with logistical details and a brief review of the previous session, which covered the spirit of motivational interviewing, particularly avoiding the "fixing tendency" of offering unsolicited advice. The facilitator emphasizes the importance of partnership, seeing through the client's perspective, and supporting their autonomy and well-being.<br /><br />The session proceeds to discuss the "OARS" technique—open-ended questions, affirmations, reflections, and summaries—which facilitates productive conversations by steering them in meaningful directions. Open-ended questions allow for broader exploration and prevent shutting down the dialogue. Reflective listening is introduced as a key skill that helps prevent communication breakdown by allowing the listener to make educated guesses (hypotheses) about the speaker's meaning, fostering a collaborative and empathetic interaction.<br /><br />Participants are shown a video demonstrating a conversation heavily guided by reflective listening, with minimal questions, to highlight how reflection enhances understanding and engagement. They also engage in breakout sessions to practice generating open-ended questions and reflections using case studies.<br /><br />Key takeaways include the critical role of pacing and silence in building rapport and understanding, especially in cross-cultural settings or when working with individuals who have communication barriers. The facilitator invites participants to practice reflective listening in their interactions over the coming week and to reconvene for the next session, which will cover affirmations and summaries.

Keywords

motivational interviewing

open-ended questions

reflective listening

OARS technique

communication skills

partnership

client autonomy

empathy

rapport building

cross-cultural communication

case studies

pacing and silence

affirmations

summaries