8306 EA De-Escalation Tips and Techniques-Recording

Video Transcription

Video Summary

The training, sponsored by the Opioid Response Network, provides insights into managing opioid and stimulant use disorders through education, training, and consultation. The network, funded by the Substance Abuse and Mental Health Services Administration, employs vetted consultants specializing in harm reduction, treatment, recovery, and prevention across the U.S. Kristen Aja, a consultant, focuses on enhancing existing efforts to address trauma and traumatic brain injuries (TBI) in harm reduction settings. Key training objectives include understanding trauma-informed care, identifying preventative safety measures, applying communication strategies, and recognizing escalation signs. Trauma, as defined by SAMHSA, encompasses events causing physical or emotional harm, impacting mental, physical, emotional, and social well-being. Traumatic experiences affect thoughts, emotions, and behaviors, resulting in hyper-vigilance, emotional deregulation, and risky behaviors. The training highlights the importance of communication, empathy, and de-escalation techniques to manage crises effectively, providing strategies to avoid impulsive reactions and promoting thoughtful, intentional responses. Additionally, the training outlines the need for team debriefs and reflective practices to promote emotional processing, continuous learning, and team cohesion. It emphasizes self-care in emotional, physical, and relational aspects to sustain high-performance and prevent burnout. Understanding trauma and employing trauma-informed approaches are crucial for safer, more supportive interactions with individuals experiencing distress or crisis.

Keywords

Opioid Response Network

substance use disorders

harm reduction

trauma-informed care

communication strategies

crisis management

emotional well-being

traumatic brain injuries

Substance Abuse and Mental Health Services Administration

self-care

team cohesion

preventative safety measures